B. Αγορές οnline ή από το κατάστημά μας

Purpose and legal basis of processing

We use the information you give us to execute and complete the sale of products through our website. We also use your personal information to inform you about the status of your order, but also about product returns. We will further use your data to track your payments, but also to manage product complaints and warranty issues.

Your personal information is used to verify your identity and age, to determine if you can make online purchases, but also to confirm your address with our third party partners.

In case of purchase of products or services directly from our physical store, we do not enter your details, except in cases where you request the issuance of an invoice. In this case, only those details that are necessary for the issuance of the tax document are registered.

The legal basis for processing is article 6 par. 1 approx. b) of GKPD, as the collection of information is done for the execution of the contract of sale.

What information do we need?

We will handle the following categories of personal data if you are shopping online:

Contact information, such as name, address, email, phone

• Credit – debit card details and payment history
• Order history.

If you make purchases through our physical store, we do not keep customer details unless you ask us to issue an invoice. In this case, we process name, VAT number, Tax Office, registered office and profession.

Our company does NOT store data and data of credit – debit card cards.

How long do we keep the information you give us?

Tax data and documents will be kept by our company for a period of twelve (12) years, for tax audit purposes.

Who has access to your data?

Your personal data is transmitted to third parties, only for the provision of the above services to you. Particularly:

Για την πραγματοποίηση των αγορών πληρώνετε με πιστωτική – χρεωστική κάρτα. Our website does NOT store credit – debit card data, which you enter when submitting your order.

Specifically, before approving any transaction, you link directly to a hyperlink to another website that uses an online credit card clearing technology under the responsibility of PIRAEUS Bank. This means that our website does not use, for any reason, any credit / debit card information you have entered, as these are not visible on it.

Για την αποστολή των προϊόντων συνεργαζόμαστε με την εταιρεία ταχυμεταφορών ASC.

Γ. Data processing for advertising purposes

Google Αnalytics

When you visit the pharmarket.gr website we use a third party service, Google Analytics, to collect log files and details about your browsing on our page.

These items that are sent are:

• the IP address of the Internet access device that made the request,
• the date and time of access,
• the name and web address (URL) of the requested file,
• the website / application from which the access was made (referrer-URL),
• the browser you are using, your computer operating system that has internet access, as well as the name of the access provider (access provider) to the web host of our website and are stored in a log file.
• your mobile device operating system, if you visit the website via mobile device
• the type of mobile device and its settings
• the serial numbers that correspond to your device and its parts
• the redirect site (the site that took you to ours)
• actions related to the way you use our website, such as sections you visit on it

Our Website may collect information about the exact location of your mobile device using geolocation and technologies such as GPS (Global Positioning System), Wi-Fi (wireless LAN), Bluetooth or proximity to a cell location (cell tower proximity). Most mobile devices and browsers allow you to revoke your license to collect this information, using your device or browser settings. If you have questions about how you can prevent the collection of information about your exact location, we recommend that you contact your mobile device technical support provider, your device manufacturer, or your software provider or browser. Όλες οι ανωτέρω πληροφορίες επεξεργάζονται κατά τρόπο που δεν μπορεί να γίνει ταυτοποίηση (είναι ανωνυμοποιημένες).

The data is stored for a period of 50 months for marketing and statistical purposes and then deleted automatically. Once you stop using our website, the geolocation data is deleted.

Cookies

Μπορείτε να διαβάσετε περισσότερα για το πώς χρησιμοποιούμε τα cookies στη σελίδα μας σχετικά με την πολιτική τους εδώ.

You can prevent the installation of cookies that record the above information about browsing our website through the corresponding setting of your browser program. However, in this case it may not be possible to use all the features of our website.

You can also prevent the analysis of data generated by cookies and related to the use of this website (including IP address) as well as the processing of such data by Google if you upload and install this browser extension. Αντί της επέκτασης φυλλομετρητή, μπορείτε επιπλέον να εμποδίσετε την ανάλυση από τα Google Analytics αν επιλέξετε αυτόν τον σύνδεσμο.

This creates an opt out cookie, which prevents future analysis of your data when you visit this website. The opt out cookie is valid only in this browser and only for our website and is stored only on your device. If you delete cookies from this browser, you must save the Opt out cookie again. Περισσότερες πληροφορίες σχετικά με την προστασία δεδομένων σε σχέση με τα Google Analytics μπορείτε να βρείτε στη σελίδα της Google εδώ.

Purpose and legal basis of processing

The purpose of collecting your personal data is to analyze the usage behavior in the context of our online presence, as well as in the newsletters that we send you. The evaluation of the usage behavior includes in particular the domains of the website you visit and which links you activate there.

Legal basis of processing is our legal interest based on article 6 par. 1 approx. f of the GCC. If you have provided your relevant consent (eg to receive newsletters) as a legal basis for processing is your consent under Article 6 par. 1 approx. α ΓΚΠΔ. The processing of data of existing customers for advertising purposes of our company is considered as a legitimate interest of our company.

What information do we collect?

Every time you visit our website, your web address and the last time you logged in are automatically sent to us.

Why we need this information

With the data we collect we create personalized user profiles that are classified by person and / or e-mail address, in order for our company’s advertising offer in the form of a newsletter or advertising messages on the website to better suit your personal interests and to improve online our offers.

Right of objection

Μπορείτε να προβάλετε το δικαίωμα εναντίωσης κατά της επεξεργασίας δεδομένων για τους αναφερθέντες σκοπούς ανά πάσα στιγμή και χωρίς κανένα κόστος και με ισχύ για το μέλλον, επικοινωνώντας μαζί μας εδώ

How long do we keep the information.

Your data is deleted by the respective email distributors if you revoke your consent to individual media or oppose certain media. Also, if you claim a right of objection, your contact email address will be excluded from the subsequent processing of advertising data, within a reasonable time.

Who has access to your data?

Για τη διαχείριση της ιστοσελίδας μας συνεργαζόμαστε με την εταιρεία WEBONE. During this management WEBONE collects the data of the registration (log in) of the users as well as the data of the cart (cart), which are stored in its servers. The data collected by eproductions are kept for up to one year. In case of an anonymous user (guest user) the cookies are deleted by closing the browser.

Also, if you wish, you can at any time be excluded from the list of recipients of updates, sending an email to info@pharmarket.gr, but also to remove all data that may have been collected during your browsing history.

Δ. Social media

We use plugins from social media to make our website more personal. You can also log in to our website through your Facebook account.

On each of our pages containing such an add-on, the browser will link to Facebook and content will be uploaded from these pages. Your visit to our pages can be monitored by the above social media, even if you do not actively use these media. When you access our website through social media, our website automatically saves your email (as you stated in your Facebook link). Then, you can navigate our website in the same way that its users can.

PHARMARKET also has its own pages on social media (facebook, instagram).

Remember, any content posted on our website through our social media or social media pages may be publicly displayed, so be careful when providing specific personal information.

On their websites, the occasional social media provides detailed information about the scope, nature, purpose and processing of your data.

E. Links to other websites

You may find on our website links to and from the websites of our affiliates, advertisers and other third parties, which are not covered by this privacy statement. We encourage you to first read the privacy policy on the websites you visit before entering any personal data on them.

F. Διαδικτυακές Ειδοποιήσεις Προώθησης (Push Notifications)

Depending on the electronic device with which you navigate our website, you can receive notifications about our offers and our news.

To turn off alerts, depending on the platform and / or browser you are using, follow the instructions below.

− Desktop: Κάντε δεξί κλικ πάνω στην ειδοποίηση > απενεργοποιήστε ειδοποιήσεις από το akiseshop.com
− Mobile: Πηγαίνετε στο Κέντρο γνωστοποιήσεων > Ρυθμίσεις ιστότοπου > Ειδοποιήσεις > Απενεργοποίηση ειδοποιήσεων από το akiseshop.com
– Common browsers:

• Chrome: Ρυθμίσεις > Εμφάνιση Σύνθετων Ρυθμίσεων > Απόρρητο – Ρυθμίσεις περιεχομένου > Ειδοποιήσεις – Διαχείριση εξαιρέσεων > πληκτρολογήστε akiseshop.com και επέλεξε «Αποκλεισμός»
• Firefox: Επιλογές > Περιεχόμενο > Ειδοποιήσεις – Επιλέξτε > akiseshop.com – «Απομάκρυνση σελίδας»
• Safari: Προτιμήσεις > Ειδοποιήσεις > Επιλέξτε «Άρνηση»

Ζ. Contact us – Customer service

Purpose and legal basis of processing

Whenever you contact us for general questions about our company or our products-services, we hold the information you give us in order to respond to your requests.

The legal basis for processing is article 6 par. 1 approx. f of the GKPD, ie the legal interest of our company.

What information do we need?

We need information that concerns you, so that we can contact you and specifically your name, phone number and email, as well as the contents of the letters or emails you have sent us.

Why we need this information

We use your personal information to respond and keep track of our communication with you.

How long do we keep the information you give us?

The information concerning you is deleted six months after your last contact with us.

5. Your rights

We are committed to maintaining the confidentiality of your personal data and to ensuring that you exercise your rights. Μπορείτε να ασκήσετε τα δικαιώματά σας χωρίς κόστος, στέλνοντάς μας ένα μήνυμα ηλεκτρονικού ταχυδρομείου στη διεύθυνση info@pharmarket.gr, αναφέροντας απλώς σε εμάς τον λόγο του αιτήματός σας και το δικαίωμα που θέλετε να ασκήσετε ή κάνοντας μια αίτηση εδώ.

In case we consider it necessary to confirm your identity, we may request a copy of a document proving your identity.

In particular, regardless of the purpose or legal basis on which we process your data, you have the following rights:

• Έχετε δικαίωμα ενημέρωσης. Αυτό σημαίνει ότι έχετε δικαίωμα να ενημερώνεστε με σαφήνεια, διαφάνεια και κατανόηση για τον τρόπο που χρησιμοποιούμε τα προσωπικά σας δεδομένα και για τα δικαιώματά σας.
• Έχετε δικαίωμα πρόσβασης στα προσωπικά σας δεδομένα. This means that you have the right to be informed by us if we process your data. If we process your data you can ask to be informed about the purpose of the processing, the type of data we hold, to whom we give it, how long we store it, if automated decisions are made, but also about your other rights, such as the right correction, deletion of data, restriction of processing and submission of a complaint to the Personal Data Protection Authority.
• Έχετε δικαίωμα διόρθωσης ανακριβών δεδομένων προσωπικού χαρακτήρα. If you find that your data is incorrect, you can ask us to correct it (eg name correction or change of address notification). Remember that if you are a registered user of our website, you can also access the section corresponding to your personal data to modify or update the information about you. However, by actively providing your personal information to us in any way, you guarantee that it is true and accurate and you agree to notify us of any change or modification. The user is solely responsible for any losses or damages caused to our website or to the person responsible for the website or to any third party, due to filling in incorrect, inaccurate or incomplete information in the registration forms. Please note that as a general rule you should only provide your own personal data, not third party data, except to the extent permitted under this Privacy Statement.
• Έχετε δικαίωμα διαγραφής/δικαίωμα στη λήθη. Μπορείτε να μας ζητήσετε να διαγράψουμε τα δεδομένα σας αν δεν είναι απαραίτητα πλέον για τους ως άνω αναφερόμενους σκοπούς επεξεργασίας.

However, this right may not be enforced if:

• There is a pending dispute or litigation with our company.
• Your purchase has not yet been shipped.
• You owe money to our company.
• If you have abused our services (such as repeated order cancellations) within the last two years
• If you have made a purchase from us we are obliged to keep the tax data for twelve (12) years.
• Έχετε δικαίωμα μεταφοράς των δεδομένων σας. You can ask us to receive the data you have provided in a readable form or ask us to pass it on to another editor.
• Έχετε δικαίωμα περιορισμού της επεξεργασίας. Μπορείτε να μας ζητήσετε να περιορίσουμε την επεξεργασία των δεδομένων σας για όσο χρόνο εκκρεμεί η εξέταση των αντιρρήσεων σας ως προς την επεξεργασία.
• Έχετε δικαίωμα εναντίωσης στην επεξεργασία των δεδομένων σας. You may object to the processing of your data or withdraw your consent and we will stop the processing of your data unless there are other compelling and legitimate reasons prevailing over your right.
• In addition, you have the right to object to the processing of your data for advertising purposes. You can withdraw your consent at any time:
• Either by following the relevant settings in the emails sent to you (unsubscribe)
• Είτε απενεργοποιώντας τα cookies, αλλάζοντας τις ρυθμίσεις του προγράμματος περιήγησης. For more information you can visit our Cookies Policy

6. When do we respond to your requests for personal data?

We respond to your requests free of charge, without delay, and in any case within (1) one month from the time we receive your request. However, if your request is complex or there is a large number of your requests, we will inform you within the month if we need to receive an extension of another (2) two months, during which we will respond to you.
If your requests are manifestly unfounded or excessive, in particular due to their repetitive nature, our Company may impose a reasonable fee, taking into account the administrative costs of providing the information or performing the requested action, or refusing to follow up on the request. request.

7. Right of complaint to the supervisory authority

You have the right to file a complaint with the competent data protection supervisory authority if you consider that the processing of your Personal Data violates the applicable national and regulatory framework law for the protection of personal data. Αρμόδια εποπτική αρχή στην Ελλάδα είναι η Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (ταχυδρομική διεύθυνση: Κηφισίας 1-3, Αθήνα / www.dpa.gr, τηλ. 2106475600)

8. How will you be notified of any changes to this Privacy Notice?

8. How will you be notified of any changes to this Privacy Notice? If there are significant changes to the Privacy Statement or the way we use your personal data, we will post it prominently on our website. We encourage you to read this Privacy Notice on a regular basis to know how your data is protected.

If you wish to contact us for any issue related to the processing of your Data and the exercise of your rights, you can contact us at 2325041370 or at the e-mail address info@pharmarket.gr